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Essential Redesign: How the City of Lancaster, KY Built a Modern, User-Friendly Website

Nov 13, 2025 | Blog, Case Studies, Lancaster

city of Lancaster website mock up

The City of Lancaster, Kentucky, the county seat of Garrard County, recognized the need for a fresh, modern website. Over time, the city’s previous site had become outdated in both design and functionality. While it contained important information such as bill payments, meeting agendas, and community updates, the layout wasn’t easy to navigate—particularly on mobile devices. Even more challenging, city staff had limited ability to make updates or add new content, making it difficult to keep information accurate and timely.

To address these issues, Lancaster partnered with Jordan Web Solutions to completely rebuild its online presence. The goal was to create a clean, user-friendly website that reflects the city’s unique character while making essential resources easier to access. The new design features simplified navigation, improved mobile responsiveness, and a content management system that allows staff to easily manage updates—ensuring the city’s digital presence stays as vibrant and connected as the community itself.

After evaluating several options, WordPress was selected as the best platform for the city’s needs, paired with the Divi theme to ensure flexibility and responsiveness across all devices. The homepage now includes a dedicated section for a personal welcome from the Mayor, giving visitors an immediate sense of Lancaster’s hospitality. The design builds on the city’s existing branding and color palette, creating a cohesive and recognizable look throughout the site.

City of Lancaster requirements

One of the city’s top requests was a meeting calendar, so we implemented The Events Calendar plugin and integrated it with the Divi Events Calendar for a seamless, visually appealing experience. This calendar allows staff to add meeting agendas to upcoming events and post meeting minutes afterward, helping residents stay informed and engaged in local government.

The site also features a comprehensive Government page with photos of the Mayor, City Council members, and the City Attorney, making it easy for residents to see and connect with their local leaders. Each city department has its own dedicated page, with information provided directly from department heads.

For example, the Police Department page includes a message from the Police Chief and photos from the department, along with a custom contact form that routes inquiries directly to the appropriate team. Each department head’s photo is prominently displayed, helping to put faces to the names of those serving the community.

To make the site even more useful to visitors, links are included to local organizations such as the Garrard County Chamber of Commerce and Garrard County Schools, offering a broader look at all that Lancaster and the surrounding community have to offer. The entire site was also optimized for SEO and submitted to Google for indexing to ensure it can be easily discovered online.

Finally, the City of Lancaster’s website is now covered under one of our website maintenance plans, which includes regular updates, secure backups, and access to premium plugins such as Gravity Forms and iThemes Security.

For more information about our maintenance plans—or if your organization is ready for a new website design—contact Jordan Web Solutions to schedule a consultation.

  • They put out the product I had in my mind which is never easy to do. Would recommend this company to anyone as Darrell was easy to communicate with and put a lot of effort into his work. I could not be happier!

  • Jordan Web Solutions has been nothing short of exceptional! As the Garrard County Chamber of Commerce, we had the pleasure of working with Jordan Web Solutions to design, maintain, and keep our new website updated. The attention to detail, creativity, and professionalism made the entire process seamless and enjoyable.
    In addition to delivering a user-friendly and visually appealing website, Jordan transferred and converted everything from our old website, which was handled in-house and difficult for us to keep current. This transition was managed flawlessly, allowing us to focus on our core activities without any worries.
    We can't recommend Jordan Web Solutions enough to anyone looking for top-notch web design and management services. If you're in need of a reliable partner to take your online presence to the next level, look no further. Reach out to Jordan Web Solutions—you won't be disappointed!

  • Very easy process working with Jordan Web Solutions. Excellent customer service, very quick with communication. They made my website so much better than it was before.

  • Darrell has been great to work with. Web design is definitely not my wheelhouse and Darrell is able to walk me through all of the nuances of running a productive website. His expertise and insights have been very beneficial.

  • Darrell Jordan has been helping me build my website for a couple of years now, and I am thrilled and grateful for his excellent communication, expertise and ideas, adaptability, and responsiveness! You cannot go wrong working with Jordan Web Solutions; he will quickly take your website to the next level!

  • Darrell was ALWAYS available! He was so helpful in answering all my questions and ensuring I understood all the steps I needed to take to create the most professional and appealing website for my Firm. I really liked that, because of his experience and expertise, he was able to give me advice on what may or may not be the best/most appropriate information to add, pictures, etc. The level of professionalism and his knowledge of all things IT gives me assurance I can always reach out to him for any IT solution, and you don't have to wait weeks for a response.

  • I was most impressed that Darrell was able to take the pages from my website and get them to a point where we could take the next step to refine the pages to my ideas. I was very happy with his response to my suggestions and requests on various components of the page; images, text, etc.

    After updating my site, he took some time to show me how to do my own editing and use the tools he put into place. Kudos, Mr. Jordan!

  • Jordan Web Solutions does a fantastic job of not only illustrating content, but also making sure to use phrases and words that will get your site to pop up in search engines. Professional, knowledgable, and quick. I would recommend them to anyone.

  • Darrell listened to what I wanted and designed the web site accordingly. He worked with us making changes as the site developed. He also had good suggestions and provided the instruction I needed.

  • Darrell was extremely creative, he had a lot of ideas for my website, which was fantastic because I didn't really know what was possible, or what exactly I wanted. He filled in a lot of gaps! He was also extremely patient with me, since I am not as tech savvy as some. I would definitely work with him again!

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